Please note that the majority of the products for sale on our website are  digital downloads, with access to your files provided immediately after checking out. We ensure that this is clearly marked in the title of any digital product that we sell for your convenience. We encourage you to to read our listings in full so you understand the product you are committing to buy. 

Due to the digital (downloadable) and intangible nature of our resources, we are unable to issue any refunds for change of mind purchases. Please be sure to choose your items carefully, and ask any questions prior to buying. You may also want to confirm that your device is able to open PDF documents (using software such as Adobe Reader) prior to purchasing.

We will, however, provide a refund upon request should you receive any item that is not as described.

Should you have any issues with your downloads, we are happy to assist you and encourage you to use our contact form so that we can help. Please be sure to include your order number as well as any error message you may be receiving when submitting such an enquiry.